携号转网余额没法退，联通：“协议约定，赠送话费不退”

3 月 2 日消息，南方都市报今日称，市民黄先生的手机卡号是中国联通号，在去年 1 月办理携号转网业务遇到不少烦心事。好不容易转网成功而卡里剩余的 1303.63 元话费却无法退费。

黄先生与中国联合网络通信有限公司惠州市分公司的电信服务合同纠纷案件于今年 3 月 15 日在惠城区人民法院开庭。

联通公司表示，对于黄先生的投诉，是根据双方入网协议约定来进行处理的。双方签订的协议上有明确相关内容，并经客户签字确认。只不过，对于这个处理效果黄先生并不满意。

黄先生表示，当他向客服询问携转业务后，工作人员给他开通了广东权益包。他表示：未经他任何形式的许可、联通擅自开通所谓的“广东权益包”给他携号转网设置层层障碍，阻碍他携号转网。虽然最后多次反映成功完成携号转网，但一开始和联通客服 10010 工作人员沟通时说好的“话费次月 5 日后可退”并没有实现。

对此，联通方面表示，该客户在 2018 年入网时享受联通一次性赠送的话费 3000 元，而他提及的“广东权益包”为 2019 年联通免费赠送并经客户签字确认。

其他：http://www.slmmk.com/detail/41620.html

http://www.slmmk.com/detail/41621.html

http://www.slmmk.com/detail/41622.html

http://www.slmmk.com/detail/41623.html

http://www.slmmk.com/detail/41624.html

http://www.slmmk.com/detail/41625.html

http://www.slmmk.com/detail/41626.html

http://www.slmmk.com/detail/41627.html

http://www.slmmk.com/detail/41628.html

http://www.slmmk.com/detail/41629.html

http://www.slmmk.com/detail/41630.html

http://www.slmmk.com/detail/41631.html

http://www.slmmk.com/detail/41632.html

http://www.slmmk.com/detail/41633.html

http://www.slmmk.com/detail/41634.html

http://www.slmmk.com/detail/41635.html

http://www.slmmk.com/detail/41636.html

http://www.slmmk.com/detail/41637.html

http://www.slmmk.com/detail/41638.html

http://www.slmmk.com/detail/41639.html

http://www.slmmk.com/detail/41640.html

http://www.slmmk.com/detail/41641.html

http://www.slmmk.com/detail/41642.html

http://www.slmmk.com/detail/41643.html

http://www.slmmk.com/detail/41644.html

http://www.slmmk.com/detail/41645.html

http://www.slmmk.com/detail/41646.html

http://www.slmmk.com/detail/41647.html

http://www.slmmk.com/detail/41648.html

http://www.slmmk.com/detail/41649.html

http://www.slmmk.com/detail/41650.html

http://www.slmmk.com/detail/41651.html

http://www.slmmk.com/detail/41652.html

http://www.slmmk.com/detail/41653.html

http://www.slmmk.com/detail/41654.html

http://www.slmmk.com/detail/41655.html

http://www.slmmk.com/detail/41656.html

http://www.slmmk.com/detail/41657.html

http://www.slmmk.com/detail/41658.html

http://www.slmmk.com/detail/41659.html

http://www.slmmk.com/detail/41660.html

http://www.slmmk.com/detail/41661.html

http://www.slmmk.com/detail/41662.html

http://www.slmmk.com/detail/41663.html

http://www.slmmk.com/detail/41664.html

http://www.slmmk.com/detail/41665.html

http://www.slmmk.com/detail/41666.html

http://www.slmmk.com/detail/41667.html

http://www.slmmk.com/detail/41668.html

http://www.slmmk.com/detail/41669.html

http://www.slmmk.com/detail/41670.html

http://www.slmmk.com/detail/41671.html

http://www.slmmk.com/detail/41672.html

http://www.slmmk.com/detail/41673.html

http://www.slmmk.com/detail/41674.html

http://www.slmmk.com/detail/41675.html

http://www.slmmk.com/detail/41676.html

http://www.slmmk.com/detail/41677.html

http://www.slmmk.com/detail/41678.html

http://www.slmmk.com/detail/41679.html

http://www.slmmk.com/detail/41680.html

http://www.slmmk.com/detail/41681.html

http://www.slmmk.com/detail/41682.html

http://www.slmmk.com/detail/41683.html

http://www.slmmk.com/detail/41684.html

http://www.slmmk.com/detail/41685.html

http://www.slmmk.com/detail/41686.html

http://www.slmmk.com/detail/41687.html

http://www.slmmk.com/detail/41688.html

http://www.slmmk.com/detail/41689.html